{"id":1240,"date":"2024-02-20T13:41:06","date_gmt":"2024-02-20T12:41:06","guid":{"rendered":"https:\/\/novaindustri.industritorgetbygger.se\/?page_id=1240"},"modified":"2024-02-20T13:41:06","modified_gmt":"2024-02-20T12:41:06","slug":"kundlofte","status":"publish","type":"page","link":"https:\/\/www.novaindustri.se\/en\/kundlofte\/","title":{"rendered":"Customer promise"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1240\" class=\"elementor elementor-1240\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85c6d78 e-flex e-con-boxed e-con e-parent\" data-id=\"85c6d78\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-69c9b581 e-con-full e-flex e-con e-child\" data-id=\"69c9b581\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2dfcec90 elementor-widget elementor-widget-heading\" data-id=\"2dfcec90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Engagement | Knowledge | Quality | Delivery\n\n\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a026e27 e-con-full e-flex e-con e-parent\" data-id=\"5a026e27\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1095b6be elementor-widget elementor-widget-image\" data-id=\"1095b6be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.novaindustri.se\/wp-content\/uploads\/2024\/02\/coal-power-plant-at-dusk-2023-11-27-05-17-45-utc-scaled-1-1024x683.jpg\" class=\"attachment-large size-large wp-image-1731\" alt=\"Coal Power plant at dusk\" srcset=\"https:\/\/www.novaindustri.se\/wp-content\/uploads\/2024\/02\/coal-power-plant-at-dusk-2023-11-27-05-17-45-utc-scaled-1-1024x683.jpg 1024w, https:\/\/www.novaindustri.se\/wp-content\/uploads\/2024\/02\/coal-power-plant-at-dusk-2023-11-27-05-17-45-utc-scaled-1-300x200.jpg 300w, https:\/\/www.novaindustri.se\/wp-content\/uploads\/2024\/02\/coal-power-plant-at-dusk-2023-11-27-05-17-45-utc-scaled-1-768x512.jpg 768w, https:\/\/www.novaindustri.se\/wp-content\/uploads\/2024\/02\/coal-power-plant-at-dusk-2023-11-27-05-17-45-utc-scaled-1-1536x1024.jpg 1536w, https:\/\/www.novaindustri.se\/wp-content\/uploads\/2024\/02\/coal-power-plant-at-dusk-2023-11-27-05-17-45-utc-scaled-1-2048x1366.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-16f9e25e e-flex e-con-boxed e-con e-parent\" data-id=\"16f9e25e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4f4e6005 e-flex e-con-boxed e-con e-child\" data-id=\"4f4e6005\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78e84186 elementor-widget elementor-widget-heading\" data-id=\"78e84186\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Read about our promises\n\n\n\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce72222 elementor-widget elementor-widget-text-editor\" data-id=\"ce72222\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our promise to you as a customer is that you will receive a safe, high-quality delivery at the lowest total cost. To make this possible, we work according to these guiding principles:<\/p><h3>Commitment<\/h3><p>Nova stands up for your company - we do everything in our power to meet your needs. Our organization is prepared to allocate additional resources and machine capacity to urgent projects.<\/p><h3>Knowledge<\/h3><p>If, based on our experience, we believe that the product can be made even more environmentally friendly, with higher quality or at a lower price, we share our suggestions.<\/p><h3>Quality<\/h3><p>We work in a structured way and do everything to ensure that no incorrect details reach you as a customer. Of course, we have the relevant ISO and Sellihca certificates for how we work with quality and the environment. In agreements with our customers, we are based on the Nordic Delivery Regulations NL09.<\/p><h3>Delivery<\/h3><p>We deliver when we say we will deliver - both the answer to your inquiry and the product you ordered.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7073700f elementor-align-center elementor-widget elementor-widget-button\" data-id=\"7073700f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/en\/kontakt\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ecb9966 e-flex e-con-boxed e-con e-parent\" data-id=\"2ecb9966\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-66eb561a e-con-full e-flex e-con e-child\" data-id=\"66eb561a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-12c8b57c e-con-full e-flex e-con e-child\" data-id=\"12c8b57c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2c9338a4 e-con-full e-flex e-con e-child\" data-id=\"2c9338a4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b461946 elementor-widget elementor-widget-image\" data-id=\"b461946\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/produktionsutrustning\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"236\" height=\"136\" src=\"https:\/\/www.novaindustri.se\/wp-content\/uploads\/2024\/02\/puff1-on.png\" class=\"attachment-large size-large wp-image-1285\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37b13e6b elementor-widget elementor-widget-heading\" data-id=\"37b13e6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"\/en\/produktionsutrustning\/\">Production<br>equipment<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fef0525 elementor-widget elementor-widget-heading\" data-id=\"6fef0525\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"\/en\/produktionsutrustning\/\">Read more here!<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4a21ef3e e-con-full e-flex e-con e-child\" data-id=\"4a21ef3e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d609b52 elementor-widget elementor-widget-image\" data-id=\"6d609b52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/underhall-reparation\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"236\" height=\"136\" src=\"https:\/\/www.novaindustri.se\/wp-content\/uploads\/2024\/02\/puff3-on.png\" class=\"attachment-large size-large wp-image-1287\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e69755 elementor-widget elementor-widget-heading\" data-id=\"9e69755\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"\/en\/underhall-reparation\/\">Maintenance &amp; repair<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12ab697c elementor-widget elementor-widget-heading\" data-id=\"12ab697c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"\/en\/underhall-reparation\/\">Read more here!<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-75bd2124 e-con-full e-flex e-con e-child\" data-id=\"75bd2124\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32b6f219 elementor-widget elementor-widget-image\" data-id=\"32b6f219\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/teknik-konstruktion\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"236\" height=\"136\" src=\"https:\/\/www.novaindustri.se\/wp-content\/uploads\/2024\/02\/puff4-on.png\" class=\"attachment-large size-large wp-image-1286\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4877370e elementor-widget elementor-widget-heading\" data-id=\"4877370e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"\/en\/teknik-konstruktion\/\">Technology &amp; construction<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-702eaa8f elementor-widget elementor-widget-heading\" data-id=\"702eaa8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"\/en\/teknik-konstruktion\/\">Read more here!<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-60f28f8 e-con-full e-flex e-con e-child\" data-id=\"60f28f8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41f583c7 elementor-widget elementor-widget-image\" data-id=\"41f583c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/tillverkning\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"236\" height=\"136\" src=\"https:\/\/www.novaindustri.se\/wp-content\/uploads\/2024\/02\/puff5-on.png\" class=\"attachment-large size-large wp-image-1289\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-227dc9f9 elementor-widget elementor-widget-heading\" data-id=\"227dc9f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"\/en\/tillverkning\/\">Manufacturing<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23a745ec elementor-widget elementor-widget-heading\" data-id=\"23a745ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"\/en\/tillverkning\/\">Read more here!<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Engagemang | Kunskap | Kvalitet | Leverans L\u00e4s om v\u00e5ra l\u00f6ften V\u00e5rt l\u00f6fte till dig som kund \u00e4r att du [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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